Our promise to you

We will deliver our services in a timely manner with a minimum of fuss. At Instinctive we aim to deliver a consistently high quality of work and service.

You will receive fully edited digital images via our secure password protected online gallery within 3 days, same day service also available upon request.

We are also happy to use your preferred digital transfer such as we-transfer & dropbox.

Instinctive by name, instinctive by nature. We work with national brands and small businesses and are happy to react and guide you in your requirements.

Images are watermark free, all we ask is that you credit our photography in publications and media where reasonably possible.

If we are shooting for your business and visiting your clients, we will at all times represent your company in a friendly and positive manner.

Private Customer

All sessions to be paid for at time of booking, unless otherwise agreed. Which may be the case for repeat & frequent customers.

Instinctive Photography will send clients digital galleries for download. Unfortunately, Instinctive Photography can not store customers images indefinitely and it is the customers responsibility to ensure they keep their images safe and backed up for future viewing.

Instinctive Photography will not share customers images to our media pages unless previously agreed by the customer.

Thank you


New Commercial Customers

All sessions to be paid for at time of booking.

Instinctive Photography retains copyright to all images.

Images are not for re-sale.

Unfortunately, Instinctive Photography can not store customers images indefinitely and it is the customers responsibility ensure they keep their images safe and backed up for future viewing.

Instinctive Photography will not share customers images to our media pages unless previously agreed by the customer.

Frequent Commercial Customers

Where numerous photography sessions per month are carried out, Instinctive Photography may agree to batching sessions together on one invoice, payable at the end of each month within 3 days of invoice.

Instinctive Photography retains copyright to all images.

Images are not for re-sale.

Unfortunately, Instinctive Photography can not store customers images indefinitely and it is the customers responsibility to ensure they keep their images safe and backed up for future viewing.

Instinctive Photography will not share customers images to our media pages unless previously agreed by the customer.

Images may not be used or published until fully paid for.

Late payments will result in invoices being re-charged at our full retail price.

Government Dept and National Trust Procurement

A purchase order must be issued prior to any work being carried out.

Payments must not exceed 30 days.

Instinctive Photography retains copyright to all images.

Images are not for re-sale.

Unfortunately, Instinctive Photography can not store customers images indefinitely and it is the customers responsibility to ensure they keep their images safe and backed up for future viewing.

Instinctive Photography will not share customers images to our media pages unless previously agreed by the customer.

Late payments will result in invoices being re-charged at our full retail price.

Filming contract Terms document


Terms


  • A non-refundable deposit of 50% is due prior to filming or lengthy production briefs.
  • Filming and post production work will be completed.
  • Client to review draft edit for tweaks or approval.
  • One round of tweaks & amendments can be made.
  • Subsequent revisions or significant re-edits will incur additional costs for time.
  • Remaining 50% payment due upon completion of final draft.
  • Client will receive the ‘finished product Download’ upon payment.


It is the clients responsibility to ensure they communicate in writing all key shot lists and requirements.


Client understands that contract must be signed and deposit amount must be payed prior to work commencing.


Client understands final payment for the project is required in order to release the final product download.


In the event of filming being delayed, aborted, disrupted by the client or their associates without reasonable notice, this lost time will in most cases be chargeable.


If at any time the client desires to make changes or variations to the delivered finished product, such changes will incur further reasonable costs.


Weather may cause disruption to some shoots, let’s all work together to ensure we are proactive in dealing with potential disruption from adverse conditions. 


Photography Contract Terms document


Customer/s Name/s __________________________________________________________________________

Date of Session__________________ Time from_____________Time To________________ Venue_____________________________________________________________________

Digital images to be received by client due date____________________________________

Estimated number of edited images to be received__________________________________ Photographer Fee_____________Deposit paid________Balance due by________________ 

TERMS OF AGREEMENT:

1. Customer is responsible for Food and Hot / Cold drinks YES NO 2 Customer is responsible for parking / travel cost YES NO

3. The deposit is non refundable if the client cancels the Photoshoot, if the Photographer fails to appear at the place and time as specified above, the price of this Photoshoot will be refunded in full.

4. The customer will assist and cooperate with the Photographer in obtaining the desired Photographs, including but not limited to specifying persons or scenes to be photographed and taking time to pose at the Photographers direction. The Photographer shall not be responsible for Photographs not taken as a result of the customers failure to give reasonable assistance or cooperation.

5. The Photographer retains copyright on the Photographs and hereby grants the client unlimited but not exclusive rights to use or reproduce the Photographs.

6. The Photographer can not be held responsible for very poor weather, which may or may not effect travel to the Venue or the results of the desired Photoshoot.