Our promise to you

We will deliver our services in a timely manner with a minimum of fuss. At Instinctive we aim to deliver a consistently high quality of work and service.

You will receive fully edited digital images via our secure password protected online gallery within 3 days, same day service also available upon request.

We are also happy to use your preferred digital transfer such as we-transfer & dropbox.

Instinctive by name, instinctive by nature. We work with national brands and small businesses and are happy to react and guide you in your requirements.

Many of our clients simply leave it to us, we don't require endless direction and react to your brand or family style instinctively for natural looking results.

Images are watermark free, all we ask is that you credit our photography in publications and media where reasonably possible.

If we are shooting for your business and visiting your clients, we will at all times represent your company in a friendly and positive manner.

Private Customer

All sessions to be paid for at time of booking, unless otherwise agreed. Which may be the case for repeat & frequent customers.

Instinctive Photography will send clients digital galleries for download. Unfortunately, Instinctive Photography can not store customers images indefinitely and it is the customers responsibility to ensure they keep their images safe and backed up for future viewing.

Instinctive Photography will not share customers images to our media pages unless previously agreed by the customer.

Thank you


New Commercial Customers

All sessions to be paid for at time of booking.

Instinctive Photography retains copyright to all images.

Images are not for re-sale.

Unfortunately, Instinctive Photography can not store customers images indefinitely and it is the customers responsibility ensure they keep their images safe and backed up for future viewing.

Instinctive Photography will not share customers images to our media pages unless previously agreed by the customer.

Frequent Commercial Customers

Where numerous photography sessions per month are carried out, Instinctive Photography may agree to batching sessions together on one invoice, payable at the end of each month within 3 days of invoice.

Instinctive Photography retains copyright to all images.

Images are not for re-sale.

Unfortunately, Instinctive Photography can not store customers images indefinitely and it is the customers responsibility to ensure they keep their images safe and backed up for future viewing.

Instinctive Photography will not share customers images to our media pages unless previously agreed by the customer.

Images may not be used or published until fully paid for.

Late payments will result in invoices being re-charged at our full retail price.

Government Dept and National Trust Procurement

A purchase order must be issued prior to any work being carried out.

Payments must not exceed 30 days.

Instinctive Photography retains copyright to all images.

Images are not for re-sale.

Unfortunately, Instinctive Photography can not store customers images indefinitely and it is the customers responsibility to ensure they keep their images safe and backed up for future viewing.

Instinctive Photography will not share customers images to our media pages unless previously agreed by the customer.

Late payments will result in invoices being re-charged at our full retail price.